KAPPA TECHNOLOGY BLOG 

QUICK AND EASY SOLUTIONS TO COMMON ISSUES

July 25, 2017

Most of the time, problems can be fixed using simple troubleshooting techniques, like closing and reopening the program. Some fixes are just as easy, you just need the know-how. Below are some tips to try on common issues we see often with our clients.

 

 

1. I've lost all my bookmark/favorites

 

Don't worry, you may have accidentally removed the favorites tool bar. Luckily, it is a simple solution to bring the bookmark bar back. 

 

2. The program I use has been removed

 

Most of the time, the program hasn't been removed, you've just lost your desktop shortcut to access the program. It's an easy fix to get it back.  

 

3. I can't access my cloud based program

 

The internet is working and others aren't having an issue with the program. It may be the shortcut or bookmark you are using to access the program.

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