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SUPPLEMENTAL CO-MANAGED IT SERVICES

We can act as a natural extension to your existing IT team. 

SUPPLEMENTAL CO-MANAGED IT SERVICES

Extending Your Capabilities

Whether you are looking for an IT company to support your business while your in-house IT person is on vacation, or you need extra help filling in the gaps your in-house IT person cannot cover, Kappa can help. Kappa works in partnership with your IT department – providing complete access to Kappa's people, processes, and technology. It’s like squeezing an entire team into one empty cubicle – a team that never calls in sick, takes a vacation or requires new training.  

Are You the IT Director? 

Finally, an IT services program that is a “win-win” for both your CFO and IT manager! Co-support services allow internal IT departments to extend their capabilities through a partnership approach, leveraging Kappa to augment the key areas of service and support, ranging from end-user service desk to server support, to network management or wherever you need us. Forward-thinking IT managers are turning to co-support services to augment their internal capabilities and expertise.

Here’s how we CAN HELP SUPPLEMENT:
 
  • People – Gain access to certified technicians when you need them.  Supplement your team by seamlessly integrating Kappa into your existing infrastructure, applications, and processes.

  • Strategic Planning - As your company expands and technology evolves, your IT department must stay on top of emerging technologies and best practices. We have the advisory services to help you develop an IT plan that will grow as your business does. 

  • Our Tools – Leverage Kappa's comprehensive managed services system for service desk, ticketing, IT automation and security.

  • High Level of Knowledge – Because we work with many networks in many different fields, our technicians have a wide variety of knowledge to help supplement your in-house staff. 

  • Always Available - We are here when you need us, 24/7.

  • Project Support -  There may be times when your IT staff needs expertise they don’t have, like migrating cloud solutions. We have professionals who specialize in a variety of IT capabilities and can provide the technical help you need for special projects.

  • Security Support - As your business grows, your IT security requirements do as well. Where simple solutions once worked, you can no longer depend on them to keep your data safe. We can move your IT to a managed, security platform with next-generation firewalls, data leak prevention, intrusion detection, encryption, two-factor authentication, single sign-on solutions, and more.

  • Process –Instantly add an integrated service desk to your organization. Kappa can customize our service delivery to match your existing Service Level Agreement (SLA).

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Kappa Computer Systems, Manged IT Service and Support Orlando, Altamonte Springs Florida

Orlando's Trusted Managed IT Provider and IT Support Professionals for over 20 Years

© 2019 by Kappa Computer Systems LLC

767 Stirling Center Place, Unit 1401

Lake Mary, FL 32746

Support@KappaServices.com |   407-331-5921

Kappa Services managed IT service and IT support in Orlando, Florida provides many benefits designed to free your business from the necessary but time-consuming chores of monitoring and managing your IT network infrastructure.