SUPPLEMENTAL CO-MANAGED IT SERVICES
Co-Managed IT services from Kappa broaden and expand your IT team's capabilities, boosting your company's growth.
Extending Your Capabilities
Whether you are looking for an IT company to support your business while your in-house IT person is on vacation, or you need extra help filling in the gaps your in-house IT person cannot cover, Kappa can help. Kappa works in partnership with your IT department – providing complete access to Kappa's people, processes, and technology. It’s like squeezing an entire team into one empty cubicle – a team that never calls in sick, takes a vacation or requires new training.
Are You the IT Director?
Finally, an IT services program that is a “win-win” for both your CFO and IT manager! Co-support services allow internal IT departments to extend their capabilities through a partnership approach, leveraging Kappa to augment the key areas of service and support, ranging from end-user service desk to server support, to network management or wherever you need us. Forward-thinking IT managers are turning to co-support services to augment their internal capabilities and expertise.
Your IT Team is Your Backbone.
Strengthen Them With Kappa.
Co-Managed IT by Kappa is all about fortifying your existing IT team. We serve as a backup, a foundation, and a bridge to allow your people to do more. By relying on our support, your team will be able to handle all the needs of your growing company.
Partnering with Kappa will empower your team to be the IT force you need.
Here’s how we CAN HELP SUPPLEMENT:
People – Gain access to certified technicians when you need them. Supplement your team by seamlessly integrating Kappa into your existing infrastructure, applications, and processes.
Strategic Planning - As your company expands and technology evolves, your IT department must stay on top of emerging technologies and best practices. We have the advisory services to help you develop an IT plan that will grow as your business does.
Our Tools – Leverage Kappa's comprehensive managed services system for service desk, ticketing, IT automation and security.
High Level of Knowledge – Because we work with many networks in many different fields, our technicians have a wide variety of knowledge to help supplement your in-house staff.
Always Available - We are here when you need us, 24/7.
Project Support - There may be times when your IT staff doesn't have time or expertise, like migrating cloud solutions, VMware installs, firewall configurations, and deployment. We have professionals who specialize in a variety of IT capabilities and can provide the technical help you need for special projects.
Security Support - As your business grows, your IT security requirements do as well. Where simple solutions once worked, you can no longer depend on them to keep your data safe. We can move your IT to a managed, security platform with next-generation firewalls, data leak prevention, intrusion detection, encryption, two-factor authentication, single sign-on solutions, and more.
Process –Instantly add an integrated service desk to your organization. Kappa can customize our service delivery to match your existing Service Level Agreement (SLA).
Procurement- Purchasing advice for servers, PC, network equipment, and installation deployment planning and execution.