KAPPA TECHNOLOGY BLOG 

IT IS HURRICANE SEASON...BE PREPARED IN 3 STEPS


A hurricane is headed your way, do you have a plan in place?

To ensure you have a solid plan in place to minimize the hurricane’s impact on your business, be sure to read this information.

In preparation for hurricane season, there are few steps your business should take to protect your data and technology from storm damage. Attention and effort now may prevent damage and help mitigate the effects of a hurricane-related disruption of your business in the future.

STEP 1: PRIOR TO THE STORM

  • Ensure you have a current server data backup.

  • Tip: ​If you have a backup, perform a recovery test to assure it's a good backup.​

  • Have a current inventory of all computer equipment in your office/department.

  • Tip: ​​​Include serial numbers, this will be important for Insurance reasons.​ List computer, servers and other equipment that are mission-critical.

  • Designate a central location for software licenses (proof of legal ownership), media, valuable manuals, and backup copies of critical documentation.

  • Create a list of key vendor information, such as company name, contact name, and phone number.

  • Insure you or your IT company has a list of all users computer passwords.

STEP 2: WHAT TO DO BEFORE YOU CLOSE THE OFFICE FOR THE STORM

  • Please shut down all PC’s completely.

  • Tip: Remember to use the start button to shut down your PC, do not unplug your PC from the wall until you shut your PC down properly.

  • After shutting down properly, unplug PC’s from electrical outlets and unplug network cable in back of PC, if possible.​

  • Move equipment away from windows, if possible.

  • Elevate your computers, printers, servers, and other network devices, as well as other electrical appliances off of the floor when possible.

  • Power down and unplug printers and copiers from electrical outlets.

  • Unscrew the coax cable from your Internet modem. Disconnecting the power is not enough.

  • Unplug battery back-ups (UPS). Be sure to press the power button to off, so the battery does not beep and run down.

  • Powering off the Server will be important, make sure all PC’s have been turned off (including remote users) before doing this step. During COVID this will be tricky, as you may have many home users.

  • NOTE: Please consult with Kappa prior to preforming this step.

  • Power down and unplug firewall equipment.

  • NOTE: Please contact us, we need to walk you through this process.

  • Lastly, if possible, cover all equipment with plastic or garbage bags AFTER equipment has been unplugged.

**IMPORTANT QUICK SELF HELP TIP**

Take plenty of pictures of the back and front of your equipment before you remove any cables or plugs from monitors, PC's, servers, cable boxes, UPS, printers, phones and other equipment. This will be very helpful when you start getting all your equipment back in place after the storm. ​Labeling the cords before you unplug them is also very helpful.

STEP 3: ESTABLISH A COMMUNICATIONS PLAN

This is so often overlooked it’s surprising. Now that you have a plan in place, who knows about it? And who implements it if you aren’t available?

Always assume that you or your IT company won’t be immediately available during or right after a storm. If nothing else, you are just as likely to lose cell service and Internet as any other employee or vendor. In other words, there is no particular reason why you WOULD be more likely to be available than anyone else.

In your plan, assign responsibilities to key people (e.g., “Call Debra the day after power goes out for everybody, call John if Debra is not available) and ensure that everybody has the contact information for key team members.

Every single employee should have a printed copy of this plan. If only the CEO has the plan and the CEO is unavailable, then nothing can happen. Ensure all employees are involved in the process!

If you have any questions about protecting your data and technology during a storm, give Kappa a call 407-331-5921 or email Support@KappaServices.com

Kappa thanks you for your business. Please stay safe during the storm.

ADDITIONAL RESOURCES AND INFORMATION:

  • Ready Business Hurricane Toolkit - Link

  • FEMA Hurricane Information - Link

  • Complete list of recommended emergency supplies - Link

  • Pet Emergency Planning - Link

  • American Red Cross Helpline 1-800-733-2727

  • FEMA Helpline 1-800-621-FEMA (3362)

  • Facebook - White Circle
  • LinkedIn - White Circle
  • YouTube - White Circle
Kappa Computer Systems, Manged IT Service and Support Orlando, Altamonte Springs Florida

Orlando's Trusted Managed IT Service Provider and IT Support Professionals for over 20 Years

© 2020 by Kappa Computer Systems LLC

767 Stirling Center Place, Unit 1401

Lake Mary, FL 32746

Support@KappaServices.com |   407-331-5921

Kappa Services managed IT service and IT support in Orlando, Florida provides many benefits designed to free your business from the necessary but time-consuming chores of monitoring and managing your IT network infrastructure. We strive to help simplify IT by cultivating and sustaining a solid IT foundation and IT business strategy for your business.